Careers at Kelton Enterprises – Frequently Asked Questions (FAQ)

Kelton Enterprises is a proud Tim Hortons franchisee, operating 47 restaurants across Western New York and Rochester. With over 1,100 team members, we’re committed to serving our guests, developing our people, and supporting the communities we call home.

We hire for a wide variety of roles including Team Members, Shift Supervisors, Restaurant Leaders, Bakers, and Management positions. We are also hiring Facilities and Maintenance Managers! Both full-time and part-time opportunities are available, with flexible scheduling.

The fastest way is to apply online at www.workattimswny.com. You can search by city, restaurant location, and position.

Yes. You can stop by any of our Kelton Enterprises Tim Hortons locations and ask for an application or scan a QR code in-store to apply online.

No! While experience is always helpful, many of our best team members and leaders started with no prior restaurant background. We provide full training and ongoing development.

Our restaurants are fast-paced and team-oriented. We focus on creating a supportive environment where every team member is valued, respected, and has opportunities to grow.

Benefits may vary by position, but can include:
Competitive pay
Flexible scheduling
Paid training
Career development programs
Health, dental, and vision insurance (for eligible roles)
Paid time off
Employee discounts

Yes! Many of our team members are students, parents, or caregivers. We work with you to build a schedule that fits your lifestyle.

Absolutely. Many of our leaders began as part-time team members. We offer structured training, ServSafe certification, leadership development, and clear career paths to grow from Team Member → Supervisor → Restaurant Leader → District Manager.

Yes. We provide step-by-step leadership training, mentoring, and hands-on development. We also invest in continuing education through ServSafe Certification and other resources.

We proudly operate in multiple areas across Western New York and Rochester, including:
Buffalo
Amherst
Tonawanda
Clarence
Hamburg
East Aurora
Rochester
And many more communities in WNY!

Depending on your role and availability, some team members do work across multiple restaurants.

Many team members start within a week of applying, depending on scheduling and training availability.

Yes! We often have seasonal openings, especially during busy times of the year.

At Kelton Enterprises, we don’t just offer jobs—we create opportunities. You’ll join a family-owned company that values people, supports the community, and helps you build a career at Tim Hortons.